Lessons on Tossing Out the Rule Book
“Mindless habitual behavior is the enemy of innovation.”
Rosabeth Moss Kanter
“Houston, we have a problem!”
These five words, originally spoken over forty years ago by astronaut Jack Swigert of Apollo 13 on April 14, 1970, immediately captured the attention of citizens the world over.
The warning to the Houston Space Center of a major technical fault in the electrical system of one of the spacecraft’s oxygen tanks certainly caused well founded concern. It also immediately sent technicians and scientists into a full-fledged search for innovative solutions to this unexpected life-threatening situation.
For the next seventy-two hours, scores of people worked around the …read more